totally called.
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Live for Pipedrive teams

Every call, logged. Totally.

Totally Called is the phone system for Pipedrive teams. Calls, texts and recordings land on the right contact the moment they end — at prices you can read.

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Works with PipedriveNo card to startCancel any time
Today’s activitylive
09:14Matched callerCRM context available✓ Logged
09:31Known contact“Perfect, see you at 2” · SMS✓ Logged
11:02Missed callScreen-popped and noted✓ Logged
14:32Completed callRecording + transcript attached✓ Logged
00:00

Logs every call

If a call happens, it’s in Pipedrive. Logging retries until it lands — nothing is dropped in silence.

24:00

Never silently disconnects

The connection to your CRM is watched around the clock. If anything needs attention, you hear it from us first.

£

Pricing you can read

One plan. A public rate card for everything beyond the allowance. The price on the page is the price on the invoice.

Calls, inside Pipedrive

Dial from the panel. Answer in the panel.

Click any number in Pipedrive to call it. Inbound calls ring right inside the CRM — no second window, no separate app to keep signed in.

Screen-pop · as the phone rings Matched CRM contact
Caller context · ready before pickup
Open itemOpportunity found
Last noteAvailable in Pipedrive
Last call28 Jun · 04:12
The record keeps itself

Recordings, transcripts and texts — on the timeline.

Every recording and transcript attaches to the contact automatically. A shared messaging inbox keeps replies visible to the whole team, and every thread lands on the timeline too.

On the contact · after the call
Call recording06:12 · attached
Transcriptready · searchable
SummaryReady on the contact timeline
Activity✓ logged 14:38:19
Core workspace

One plan. Nothing gated.

Features
✓

Business hours and after-hours voicemail

Set your workspace’s calling hours; outside them, callers hear an announcement or leave a recorded message instead of ringing through.

✓

Missed-call auto-text-back

An automatic text reply to a missed call, so a caller hears back before they try a competitor.

✓

Inbound caller-context panel

Shows the caller’s open deals and last note as the phone rings, before you pick up.

✓

SMS reply snippets

Saved replies for common questions, inserted into the message composer in one click.

✓

Recording pause and resume

Pause recording mid-call for a sensitive moment, then resume — for workspaces with recording already on.

✓

Team reporting

Daily call/message rollups, a busiest-hours heatmap and CSV export, available to workspace admins today.

Built for Pipedrive.

Deep, not broad: one CRM done properly — numbers, calls, texts and history where your pipeline already lives. More CRMs are on the roadmap.

Explore all features

One plan. Nothing gated.

£29 per user / month

A pooled call and message allowance, plus a number per user — and a public rate card for everything beyond.

Start free trialRead the rate card